How to Evaluate a Virtual Assistant Agency

Stealth Agents is a team of multi-talented VAs that perform a variety of services for small businesses. They can take care of customer support, website maintenance and social media marketing while delivering on their core competencies, such as data administration, email marketing, lead generation, client follow up and CRM management. They have over 1100+ clients and are backed by a dedicated customer manager and 24/7 phone or email support.

In addition to handling operational tasks, a VA can also help with personal responsibilities like making restaurant reservations or sending gifts. Armed with relevant details, they can even make online purchases and handle returns and exchanges on your behalf. Similarly, they can manage business-related software subscriptions by filling out online forms or managing the billing process.

Why Small Businesses Should Consider a Virtual Assistant Agency

When it comes to evaluating a VA agency, look for one that provides a robust onboarding process and has an extensive knowledge base of common business applications. It’s also important to ask how they manage time zone differences, particularly if your company is located in the US and you are working with a VA from Central America.

If a virtual assistant is sick or on vacation, an agency can provide backup so you never feel like you’re in a pinch. This is especially important for business owners who rely on their VA to handle multiple responsibilities. A good VA agency will also be transparent with pricing, providing a detailed breakdown of their hourly rates and other expenses.